Privacy Policy
What Information We Collect
At Camora, we prioritize your privacy and are committed to protecting your personal information. We do not store credit card details, nor do we share customer details with any third parties. The information we collect via this website may include:
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Personal Details: Any information you submit, such as your name, address, email address, etc.
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Data to Recognize You: Information that helps us recognize your preferences and how you use our website. This ensures you won’t have to re-enter details each time you visit. This data is collected by cookies, which are small pieces of information stored on your device by your browser. Most browsers allow you to manage or disable cookies; however, disabling them may affect your experience on our site, such as slowing down your checkout process or limiting personalized features.
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IP Address: Your computer’s unique identifier, which is automatically logged by our server. This helps us understand your interest in our website and track site performance.
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Email Preferences: Information on your use of email updates, including whether you open our emails and engage with them.
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Marketing Messages: Camora may send you marketing messages by SMS or email about our products, as long as you have not opted out or have given your consent to receive such messages. You have the right to withdraw this consent at any time by contacting our customer care team. You can opt-out by following the "unsubscribe" link in our emails or by contacting us at (WORK EMAIL) We’ll hold onto your information as long as you maintain a Camora account and wish to receive email or SMS alerts. Should you wish to close your account or stop receiving these alerts, simply email us at
(WORK EMAIL).
What We Do with Your Information
Any personal information we collect from you will be used in accordance with current data protection laws. We use your details in the following ways:
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Processing Orders: To fulfill your orders, maintain guarantee records, and provide after-sales service. This may involve sharing your details with other organizations to deliver products or services.
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Security Checks: To protect against fraud, we may pass your information to credit reference agencies. These agencies verify your details against public and private databases and may retain records of these checks.
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Legal Compliance: To comply with legal requirements and regulations.
In certain cases, we may use third parties to help with tasks such as data processing, monitoring how customers interact with our website, or sending out our emails.
Your Rights
You have several rights under data privacy laws, which include the right to:
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Request Access: You can request a copy of the personal information we hold about you to ensure we are processing it lawfully (also known as a "data subject access request").
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Request Erasure: You may ask us to delete or stop processing your personal information when it’s no longer necessary for us to hold it. However, this right doesn’t apply in all situations.
If you’d like to exercise any of these rights, please contact us at (PUT EMAIL WORK EMAIL). We may need to verify your identity before granting access to your information or processing your request to ensure that personal data is handled securely and appropriately.
For more information about your legal rights, you can visit the Information Commissioner's Office (ICO) website at https://ico.org.uk/for-the-public/.
Complaints
We hope you never have cause to complain, but if you do, we are here to resolve any concerns. If you are in the UK, you can make a complaint to the ICO (the UK's data protection regulator) about how we manage your personal data.
The ICO can be reached in writing at:
Wycliffe House, Water Lane,
Wilmslow, SK9 5AF, United Kingdom.
Alternatively, you can visit their website: https://ico.org.uk/make-a-complaint/.
If you are outside of the UK, you may have the right to complain to your local data protection authority. Please refer to their website to understand your rights.
Contact Us
If you have any questions regarding our use of your personal information or this privacy policy, please contact us at:
Email: (PUT WORK EMAIL)